Saturday, February 23, 2019
Procter & Gamble Resources, Capabilities and Competitive Advantage Essay
P&G Procter & Gamble is a consumer produce club founded and headquartered at Cincinnati, Ohio in 1837 by Mr. William Procter and Mr. James Gamble. It is now led by Mr. Alan.G.Lafley whom rejoins the company in 2010. P&G success was contributed to the heart of its business cast Innovation and that is non just for rawly invented intersection or service, it was for the terminal of recreating needs for the improvement of consumers living. And it is a very great culture started where the root started from the founders whom be soap and candles makers. The first ripe product Ivory started in 1879, by James Norris Gamble who is the son of the founder and a proficient chemist. Ivory at then was an inexpensive white soap fit to high-quality, imported Castile soap. It was introduced nationwide through a weekly smartspaper. Today, P&G has its presence across 180 countries and a team of 121,000 employees. Its business operations spanned across various segments like Beauty, Grooming , Health C atomic number 18, Fabric C atomic number 18 & billet C be and Baby Care & Family Care it is the ho commit to many of the foundation leading brands like Head & Shoulder, Gillette, Oral B, Fabrics, Pampers and many to a greater extent. Touching more than 4 jillion consumers worldwide every day, the company sales pile as of fiscal year ending June 30, 2013 was more than 80 billion in sales. The dodging Unique Value harmonise to Michael Porter, He argued that organizations that focussing solely on operation posture is not enough, they bequeath precisely be successful if they are fit to provide a anomalous foster that is sustain equal to(p) for a long term. Organizations competing in operation potency will exclusively gauge their performance by benchmarking what others are doing in the long run providing the same judge through stunned, which is of no value to the customer. Therefore, for an organization to be fitting to sustain for long term, an organization would require a competitory scheme by performing a different set of activities to stage an funny value. According to Jay Barney, he in addition mentioned that an organization will stupefy a competitive advantage against others if they adopt a value creating dodging not done by others yet. And that value will deem to be able to provide competitive advantage and are sustainable in the long term if they have the four attributes Valuable, Rare, Non-Imitable and Non Substitutable (V.R.I.N). Valuable would be that the vision would be able to add value to the organization Rare would be that the re blood line is not common inwardly competitors Non-imitable would be that the competitors are not able to copy them easily or able to produce the particular same set of resources And lastly, non- synonymous would be that resources are not easily substitutable by equivalent resources that are valuable.Grant, R.M has a very similar system to Jay Barneys he mentioned that for a resource o r capability to draw competitive advantage, it must fit into cardinal conditions Scarcity and Relevance. Scarcity would mend to that it cannot be widely available, while relevance would refer to that it must be relevant to the spot success factors in the market, assisting the firm in creating value for its customers or to survive competition. It is also dependant on their durability and whether are they easily imitable. From the above, we get to encounter that a firm can only if be successful, if they are able to provide a sustainable value that their rivals are not providing. As derived from the V.R.I.N table above, we can see that P&G competitive advantages would be their strong branding, accumulated understanding of consumers needs and innovative culture where it is not achievable by their rivals. set by an Innovative CultureIn 2011, CEO of P&G Mr. Robert McDonald mentioned that he is on a mission and that is to make P&G the most technologic bothy enabled business in the world. And he get it all(a) started by digitalizing operations everywhere which has eventually contributed to reduction of cost, clip and effort, reaping unwrap product yet higher profitability. Within manufacturing, employees can now use Ipads to download real time data for communication, the goal was to integrate their useable and financial system whereby cost of each product line will be displayed, al deplorableing management to make effective market decision at real time. Within Logistics, on that point is a Control Tower and distributor Connect platform that were with the intent to monitor all inbound or outbound activities within internal or external resources, it has since been able to efficaciously reduce deadhead moments. By bringing innovation into their supply chains to deliver better efficiency and lower cost, it is no surprise that P&G was ranked among the prime 5 in the award forGartner Supply set up Top 25. With the effective supply chain, it has abet to kee p hiking costs at bay, where P&G can price their product competitively which last spells benefit for the consumers.For retailers, P&G has developed a sophisticated ordering application whereby retailers can now order via wired phone or wirelessly via a mobile app. With that all done digitally, they can now also upload existing shelf photos and receive best practices on product arrangement to maximize sales. In product development, molecules used for research have also been digitalized. When needed, it will be modeled to predict product effectiveness. patronage at the roots of their research and development centre, it is inevitable that one would circuit board the promotion of innovative thinking within their culture. And this strategy is not only for their employees, P&G has also taken the step out to define their partners. A program called Connect + Develop has been created to embrace open innovation. not limiting only to their internal resources, P&G no taps onto the vast kno wledge that the world can provide.Riding on this program for the past 10 geezerhood, it has brought the value that P&G can expand to the market up by 70%. Recognizing its success, it is now a key strategy that is employed throughout every business units. Some of the closely known brands that are generated through this program are Olay Regenerist, Febreze and many more. safe and sound these processes are made possible because of the analytic thinking skills found within their employees which plays an important factor since it enabled them to cope up with innovative ideas often co-related to analytical data collected. And these processes are not internally focuses it controlled both the macro and little environment factors that contribute to their success. With a very strong innovation culture, P&G today are currently at everywhere 55,000 bustling patent filings globally and, as a subset of the active patent filings, nearly 41,000 granted patents globally. This makes P&G a mong the worlds largest holders of U.S. and global patents, displace it on a par with Intel, Lucent and Microsoft.Understanding and Reaching let out to Consumers like no othersWith technology, P&G brings their understanding of consumers doings into the digital age. For the past years, P&G has been able to carry out a successful global rationalization. It is achieved through deep understanding of consumer needs. With digital channels on the rise, consumers are nowbringing their feedback of a product or service to the digital space through blogging, tweeting and posting comments. P&G see this advantage and make the most out of it to understand a consumers style towards a product. But since the comments are all oer the place, P&G developed Consumer Pulse which uses Bayesian psychoanalysis to scan through the universe of comments and categorizing them into individual product. These real time insights are then sent to respective in charge for real time reaction.They then carry out a ppropriate go to market strategy. And since the whole world is watching, it is an excellent opportunity for them to tap on the effect and go for the creation of a positive and strong branding. And with those, P&G are able to marry the best of what they have, which are the combination of customer behavior data and their top notch research development team connecting whats needed with whats possible. With a establishment of more than 177 years now, P&G has been making a great deal of ken in the market. Being one of the biggest media buyers, they have constantly been able to come up with message with an impact for their house brands. With all these activities that happen over the years, P&G has become a very strong and good branding among consumers which is a very rare intangible resource whereby new entrants or mediocre players in the patience will not be able to be on par within a all of a sudden period. Surviving Competitions ConclusionAlthough an organizations competitive adv antage is able to sustain the company in the long term, it is not forever. A new set of competitive advantage may be required if there are changes in the industry or within the organization structure. An military rank tool like Porters five forces will help P&G understand the structure of its industry and see if it is strategically at a winning position against its long standing on par competitors like Unilever, Colgate Palmolive. If the forces are intense, the firm will not be able to earn attractive returns on investment. If the forces are benign, then it would be profitable.In consideration of the threats above, P&G can easily close in off new entrants with the branding that they established over the past 177 years and also its vast array of products by its own R&D. According to Grant R.M., the value of branding is in the confidence that it has instill in the customer, it is anintangible resources that customers are willing to pay a premium for over an unknown brand and brandin g is considered a very valuable resources as unlike technology, it is long-lived, unless tarnished. Although retailers can easily switch brands, and the threat is considered high. The retailers customers however are brand and product conscious the retailers buying violence are greatly affected by the demand of their customers. Further to this, P&G primed themselves for quality and effective product, this is highly credited to their innovative culture and accumulated understanding of their consumers, therefore although the threat of substitute is considered take in this industry, they are able to differentiate themselves with their quality, it is only considering to be a threat for cost conscious shoppers who are not looking at quality which would be a minority group. Given P&G capacity in production today, suppliers bargaining function is considered a low threat for them.As the purchase of raw materials would normally be source globally and in bulk for economics of scope and sca le, the negotiation power of P&G would be higher than their suppliers. Another scheme to nurture on its success via its competitive advantage was Porters theory on generic competitive strategies. It is said that competitive advantages are classified into Low cost or differentiation, which are in relation to the industry structure. It is the ability of how an organization is able to cope with the five forces better than its rival. The two basic types of competitive advantage combined with its activities to achieve them lead to the 3 generic strategies cost leadership, differentiation and focus. In this case, P&G are using Porters differentiation generic strategy. This strategy calls for the organization to selects the values that consumers perceive as important and position itself strategically to carry out those needs. Although the key focus was to seek differentiation, its cost position was not snub as P&G strive in operation effectiveness by technologically enabling its ope ration throughout its organization.P&G is currently in a winning position against its rival. Leveraging on its competitive advantage to provide the unique value to consumers, it has gained market overlap and the its leader position in sales volume (as supported by above bar chart) among its competitors.REFERENCES(2009, March 16). Wal-Mart tries to cash in on interpose brand boom . Portland, Oregon, United States The Associated Press. Barney, J. (2004). Firm resources and Sustained Competitive Advantage. Strategy Process Content Context an international perspective, de Wit & Meyer , 285-292. Chui, M. (2011, November). Mckinsey & Company. Retrieved June 10, 2014, from Inside P&Gs Digital Revolution http//www.mckinsey.com/insights/consumer_and_retail/inside_p_and_ampgs_digital_revolution Colgate-Palmolive Company. (n.d.). Online 2013 Annual Report. Retrieved June 24th, 2014, from Colgate-Palmolive Company. http//investor.colgatepalmolive.com/annual.cfm E.Porter, M. (2008). The five c ompetitive forces that shape strategy. Harvard Business Review , 78-93. Grant, R. (2005). Analyzing Resources and Capabilties. Comtemporary Strategic Analysis, Grant,R.M. , 130-185. Independent, I. (2014, June 24). Global power-player has come a long way from humble roots. Retrieved June 24, 2014, from Independent.IE http//www.independent.ie/business/personal-finance/latest-news/global-powerplayer-has-come-a-long-way-from-humble-roots-30321097.html Janessa Rivera. (2014). Gartner Announces Rankings of Its 2014 Supply Chain Top 25. Gartner Supply Chain Executive Conference. PHOENIX, AZ. Gartner, Inc. Johnson, B. (2012, October 29). Procter & Gamble Co.s Advertising Spending, 1987 to 2012. Retrieved June 10, 2014, from apothegm http//adage.com/article/special-report-pg-at-175/procter-gamble-s-advertising-spending-1987-2012/237974/ Lafley, A. (2008, August 26). P&Gs Innovation Culture. Retrieved june 2014, 9, from strategy+business http//www.strategy-business.com/article/08304?pg=0 M. E., P. (2004). Generic Competitive Strategies. Competitive Advantage, door guard M.E , 11-25. P&G Annual Cash Flow. (2014, June 23). Retrieved June 23, 2014, from The Wall Street journal http//quotes.wsj.com/PG/financials/annual/cash-flow P&G.com Company. (n.d.). Retrieved June 9th, 2014, from P&G.com Home http//www.pg.com/en_US/index.shtml unpatterneddocs. (n.d.). Retrieved June 9, 2014, from The Procter & Gamble Company Patent applications http//www.faqs.org/patents/assignee/the-procter-gamble-company/ PG Science. (n.d.). Retrieved June 9, 2014, from The Magic behind the brand PG Science http//www.pgscience.com/home/home.html Porter, M. E. (1996). What
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